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Frequently Asked Questions - Online appointment scheduling -


What types of businesses can use Web-appointments.com?
How do I get started?
Do I need to have a website?
Can I accept online payments?
Can I export my data?
How reliable is your service?
How secure is my data?
Do you offer a free trial?
What payment options do you offer?
What partnership opportunities do you offer?


What types of businesses can use Web-appointments.com?

Our system is designed for any business whose customers need to make appointments. It is used in many industries: healthcare, education, coaching, finance, marketing... Our clients range from small family-owned businesses to large corporations!


How do I get started?

Web-appointments.com is a web-based application: there is nothing to download, install, maintain, or upgrade. All you need is a computer with Internet access. Our web based application will work with most browsers:


Accepting appointments online is just a few clicks away: just set up your account and you're ready to go! Our system is very easy to use, and you can be up and running in a matter of minutes.


Do I need to have a website?

No. Your online schedule will be available from our website (your appointment scheduler can also be used as a stand-alone website). Nevertheless, you can easily integrate our system into your own website if you have one! You may also buy a domain name (about $10 a year) and have it redirected to your online scheduler (feel free to ask our team about this option).


Can I accept online payments?

Yes. Our system allows your customers to pay for their appointments: you can use your online scheduler to process payments thru most third party payment processors, like PayPal and others. You may also opt for a tighter integration and have the appointment automatically confirmed upon successful payment (confirmation is optional), have different prices for each service and customize the payment form.


Can I export my data?

Yes. You can export both customer and appointment data to an Excel file. We also have an iCalendar (ICS) export feature which you can use with almost all calendar softwares out there. We even even a live feed which will automatically keep an up to date copy of your appointments in a special calendar in your favorite calendar software. We also have a vCard export feature to fill your address book software.


How reliable is your service?

Our uptime never falls below 99% and the system is monitored 24/7. Our servers are housed in a world-class data center (located in Chicago, Illinois) with backup generators, air conditioning and on-site security.


How secure is my data?

All sensitive data is encrypted (using banking grade SSL technology), and stored in a highly secure database with state-of-the-art backup and firewall technologies. It is not accessible to any unauthorized parties. We also have a strict privacy policy (all information we collect from our clients is strictly confidential). Your password is also additionally encrypted so that nobody, including ourselves, may know it.


Do you offer a free trial?

Yes! You can try our appointment scheduling system for 30 days free of charge. There is no obligation whatsoever (no commitment of any kind), and we do not ask for your credit card information. Sign up now, and see for yourself!


What payment options do you offer?

We gladly accept the following payment methods:


We do not automatically renew your subscriptions: you always stay in control!


What partnership opportunities do you offer?

Our affiliate program allows you to make money by referring customers to our website. You can also become an authorized reseller of our web-based scheduling software! Click here to find out more.
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